Payment & Shipping

     

        We now offer After Pay, Paypal & the usual credit card  companies!

 

Bank Deposit is now available

Simply purchase your items as per usual in store. Once you reach the checkout it will allow you to choose Direct Deposit and then the Bank Account Details will be available for you. We'll wait until the funds are available in our account (usually 3 business days) before we will send your order. Once we receive the funds, a confirmation email will be sent and your package will be on the way! 

                                             Shipping Rates

Our products are shipped by Australia Post to ensure your purchase arrives quickly and safely. You will also receive a tracking number with each purchase, so you can track your order on the Australia Post Website. If you have any queries, just call or email us! We are more than happy to assist you!! 
Australia  

Purchases over $50 - receive free shipping (3--7 day delivery)

Purchases below $50 - $.50 shipping fee   (3-7 day delivery)

Orders are generally shipped within 2-3 days. If there is a delay our customer service team calls each order to confirm delivery. Our customer service team is available 10 -5 to confirm your delivery date.  If we are delayed you will be given a crystal surprise! 

We have 

*All orders have a tracking number to ensure you can track your parcel at any time. 

 International Shipping Rates

International Rates do vary and therefore on initial payment of your goods we charge a flat rate of $20. We then review your order, based on the weight and location. If there is additional charge to be paid, we will send you an additional invoice via email. In most cases, it will not exceed an additional $15-$30 AUD. 

For New Zealand we offer a standard postage rate - $20

Everywhere else - $ 20 - 40

As soon as your order has left Crystalline Alliance, you will receive an email confirmation email that your product is on the way. If you have any queries about your product, please contact Crystalline Alliance directly.  info@crystallinealliance.com.au

We use a variety of International Delivery Options, typically Australia Post and DHL for all our international shipments. Typically you should receive your order within 3 to 14 business days. As soon as your order has left Crystalline Alliance, you will receive an email confirmation. For parcels that weigh up to 2kg you will also receive a tracking number. You can then track your order through DHL at http://www.dhl.com.au/en.html.

 

 

 

 

 

Subscribe